What we do
If you have any of the main symptoms of coronavirus (COVID-19), get a test as soon as possible. Stay at home until you get the result.
The main symptoms of coronavirus are:
a high temperature
– this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
a new, continuous cough
– this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
a loss or change to your sense of smell or taste
– this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
Most people with coronavirus have at least 1 of these symptoms.
If you have any of the main symptoms of coronavirus:
Get a test to check if you have coronavirus as soon as possible. Call 119 / visit
Stay at home and do not have visitors until you get your test result – only leave your home to have a test.
Notify us without delay
Most important of all:
If you have symptoms you must self-isolate as soon as they start and ask your household to self-isolate too
Book a test online and stay home while waiting for your appointment or home testing kit to arrive – do not let friends or family visit you
Remain at home until you get a negative test result or the self-isolation period is over – do not leave the house for any reason
If told you are a contact of someone with Covid you must self-isolate for 14 days.
Remember to follow the public health guidelines that we know stop Covid from spreading:
Wash hands or use sanitiser and clean shared surfaces regularly
Wear face coverings
Maintain social distancing of 2 metres
Limit contact between households and keep to the rule of six
Reduce contact with other people and meet outside if you can
Work from home if possible
Please see information on the
on the current alert level for the city. We are working hard to try and ensure we can remain open in the event of a move to a higher level.
To access our Covid-19 Action Plan / Sickness Procedure / Risk Assessment please complete the form below.
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What we do